Return/Refund Policy

Access to and use of spanishonelook.com and the products and service available through the website are subject to the following terms, conditions and notices (“Terms of Refund and Exchange”). By browsing through these Terms of Service and using the services provided by our website (www.spanishonelook.com) you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms and Conditions.
We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

We at Spanishonelook.com believe in having clear and transparent policy in reference to Refund & Exchange, so that our customer has a fair and good shopping experience with us.

Terms and Conditions for Return, Refund and Exchange: –

WE FOLLOW “NO RETURN POLICY

Under few exceptions return will be accepted.

  • Product returned due to size issue or any other factor apart form manufacturing defect will be charged at Rs.300/- (As the size other factors are selected by the customer)
  • Product sent on pre-paid payment (Online Payment) are only eligible for return for the same is chargeable @Rs. 250/- per Item (Shipping Charges)
  • In case of return of pre-paid order, the extra discount offered will also be deducted from the refundable amount.
  • Product purchased under any scheme, offer, discount is not applicable for return under any circumstances.
  • If the product returned has missing tags, promotional gift item sent (if any), then the 100% amount will be deducted(prepaid order only).
  • If on Investigation the product is found to be damaged intentionally by the customer or used by the customer and then returned in such case 100% amount will be forfeited.
  • Refund for the product will be done once the product is received by the company whatsoever time the shipping company takes.
  • If in case the customer does not share his account details with us for refund within 15 days of refund initiated, the amount will be forfeited by the company (as GST for the same has been submitted to the government).

RETURN CAN BE INITIATED VIA E-MAILING US AT spanishonelooknoida@gmail.com

Customer needs to share his ORDER ID and NAME with the below mentioned details.

Customer Name-              xxxxxxxxxxxxxx

Customer Mobile No-       xxxxxxxxxxxxxx

Bank Account Number-   xxxxxxxxxxxxxx

IFSC Code                       xxxxxxxxxxxxxx

Account Holder’s Name- xxxxxxxxxxxxxx

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